Shipping & Delivery Policy

We currently ship orders within Romania only using reliable local courier services, including Fan Courier, DPD, Cargus, and Sameday.

Processing & Delivery Times

Orders are typically delivered within 3–5 business days, depending on the courier service and delivery location. Delivery times may vary during busy periods or due to external factors beyond our control (e.g. weather, holidays, courier delays).

Shipping Costs

Shipping rates are calculated at checkout based on delivery location, order weight, and order value. You will see the exact shipping cost before completing your purchase.

From time to time, we may offer free shipping promotions or discounts on shipping costs. These offers will be clearly displayed on our website when active.

Order Handling

We work with trusted Romanian couriers to ensure safe and efficient delivery. Once your order has been shipped, you will receive a confirmation email with delivery details. Please ensure your contact information and address are entered correctly to avoid delays.

Delivery Terms

• We do not offer express or tracked shipping options at this time.
• Please note that weekend or public holiday delivery is not guaranteed, and may depend on the courier’s schedule.
• We are not responsible for delays caused by courier services, but we will do our best to assist if issues arise.

If your package is lost, delayed, or arrives damaged, please contact us promptly so we can work with the courier to resolve the issue.